ob Summary: Business Analyst + Infrastructure & MACEssential Duties:• Translates customer's high-level requirements into functional specifications for IT team• Works well in a team environment communicating business and technical requirements to IT resources, business groups, and vendors• Competent to work on all phases of systems analysis while considering business implications of the potential technologies to current and future business processes• Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details• Leads determination of key information and analysis requirements and build supporting information and decision support systems.• Perform complex analysis, join multiple data sets, find actionable insights and present to C-level stakeholders.• Experience in understanding of databases, data relationships, quality and integrity.• Experience in using SQL,Tableau,PowerBI,ETLs to identify business issues, performing data analysis, identification of insights and driving change management.• Works with Technology team to maintain and ensure proper documentation and coordinates or performs testing of system modifications.• Maintains current understanding of IT industry standards, trends, and best practices through industry and other professional networks.• Ensures data integrity is maintained through consistent processes and procedures as well as check and balance controls.• Determines how changes to process or system settings will affect business and systems needs.• Provides recommendations regarding processes or system settings to meet developing business needs.• Identify operational pain points; use data to size, prioritize and recommend solutions.• Identify and lead cross-functional global strategic initiatives to improve the operational excellenceBasic Qualifications:• Bachelor's degree in either an Information Technology or Business related major• Advance knowledge in using Microsoft Office applications (Excel, Word, Outlook & PowerPoint)• Good knowledge/understanding of macOS concepts• Problem solving skills including the ability to research and answers key questions not answerable using known sources.• Demonstrated ability to provide status updates on project deliverables and autonomy in working against expected timelines.• Effective communication skills, including active listening, speaking and writing• Professional business communication skills, including emailing, and other department documentation• Great customer service and interpersonal skills• Collaboration and teamwork skills• Ability to multitask, prioritize and use good judgement• Ability to communicate effectively with technical and non-technical customers, peers, and team members• Ability to negotiate with business representatives and resolve internal and external conflicts.• Strong organizational and time management skills• Strong analytical and problem-solving skills that can quickly evaluate complex issues and break into actionable steps till resolution• Keen attention to detailThe Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 300,000 associates around the world. We don't just dream of a better way - we make it happen. We take care of our people, clients, company, communities and climate by doing what's right. We foster an innovative environment where you can build the career path that's right for you. About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com Our commitment to diversity and inclusion: Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.