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Manager - Global Payroll Engagements

The opportunity:

The Payroll Delivery Manager role provides subject matter expertise, project leadership, and direction to local Payroll operation teams to ensure our Payroll service is fit for purpose. This role offers the opportunity to partner with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives.

Your key responsibilities:

- Partner with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives

- Manage payroll system set-up including data migration and transition

- Review delivery of payroll processing service, ensuring operational aspects of payroll processing and associated activities (including Build to Gross and Gross to Net, Pay processing and disbursement, overpayment recovery, leave management, and reporting) are accurate and delivered within appropriate timeframes and compliance with relevant legislation

- Review complex payroll (and human resource information, if applicable) for data input, quality control, and maintenance of records to ensure accuracy, service quality, and data integrity

- Work with clients to meet their taxation, social security, and other legislative and statutory obligations through processing and preparation of returns, related reports, forms, and other documentation as requested

- Provide a responsive, accurate client advisory service on payroll matters, resolve difficult inquiries and implement corrective actions where required to ensure employee salaries are processed accurately, and database integrity is maintained

- Coach, mentor, and train the team, coordinating their activities

- Manage the application and monitoring of the Hub's methodology framework, principles, and delegations

- Perform ad hoc reporting and other duties as required

Skills and attributes for success:

- Experience in personnel and people management, including supervision and team building

- Proven ability to manage a team effectively and relate to staff at all levels

- Proven ability to quickly learn new information, processes, and procedures

- Proven ability to meet deadlines and identify and resolve problems

- Experience in using Microsoft Office suite of products - advanced/expert level in Excel

To qualify for the role, you must have:

- Previous experience in handling end-to-end payroll processing and high-volume payroll

- Exposure to multi-country payroll in a Client Service environment

- Expert numeracy skills, attention to detail, and accuracy

- Proven ability to communicate, both orally and in writing, in English clearly and concisely

- Experience in payroll and the use of a large ERP

Ideally, you'll also have:

- A payroll-related diploma/certificate may be advantageous but not necessary

- Prior experience in tax accounting and finance would be beneficial but not necessary

- Strong analytical skills

What we look for:

We seek candidates with proven experience in people management and expert-level experience in Payroll management.

What we offer:

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland, and the UK - and with teams from all EY service lines, geographies, and sectors, playing a vital role in delivering the EY growth strategy. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We offer continuous learning opportunities, success as defined by you, transformative leadership, and a diverse and inclusive culture.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.