Job Title: Business Analyst - Engagements Product Line

Function: Finance

Sub-Function: Reporting & Data Analytics - FP&A

The opportunity:

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Business Analyst (BA) serves as the connection point between the Product Line Lead, Report Advisors, and the technical and Quality Assurance (QA) teams. The BA translates functional requirements into detailed technical specifications, supports the development cycle, and drives functional validation until enhancements and resolved defects are ready for production. The BA also provides end-user support, reviews regular data updates, conducts validations, and sends out communications when necessary.

The Engagement product line focuses on client servers with responsibilities on engagements like the Engagement Partner & Manager, Billing and Partner, Opportunity Partners, the engagement team, and the engagement support teams. Essentials for Engagements is the primary reporting tool within this product line. The main responsibility is to manage the continuous enhancement and defect management of the tools and reports, ensuring smooth operations and timely customer support.

The Reporting and Data Analytics sub-function (R&DA) provides powerful analytical solutions to evolve our ability to provide insights to the business. R&DA helps EY keep pace with analytical and technological changes, evolving our tools and information analysis to support client serving and corporate responsibilities in a rapidly changing world.

Your key responsibilities:

- Turn solution designs into requirements (user stories) including acceptance criteria ensuring quality, consistency, ease-of-use, and alignment with overall design principles.

- Moderate between technical and QA teams and customer-facing Report Advisor roles.

- Identify opportunities to enhance reporting tools and optimize underlying processes and quality checks.

- Coordinate with technical & QA teams based on agreed roadmap.

- Validate enhancements and resolved defects from functional and data accuracy perspectives.

- Review defects (SNOW), support their remediation, and assist customers.

- Work closely with QA team to define validation criteria and activities and prioritize defects.

- Support R&DA internal and external User Acceptance Test (UAT) activities.

- Collaborate with senior BA and the entire BA team.

- Assist report advisors with functional input and support for design and training sessions.

- Learn from solutions of other product line teams to ensure consistency and usability.

Skills and attributes for success:

- Experience in project management; agile/scrum project management is beneficial.

- Good communication skills with the ability to flex between functional and technical conversations.

- Understanding of EY's end-to-end reporting processes and key management structures.

- Knowledge of EY's financial business rules, KPIs, and key source systems (e.g., Mercury, Dynamics, MDM, Time & Expenses, Billing).

- Light experience with UX design and requirement documentation.

- Familiarity with data and root cause analysis and data validation.

- Interest in technical solutions and data analysis; preferable knowledge of SQL, Power BI, dimensional models, and cubes.

- Solution-oriented and problem-solving skills.

- Detail-oriented, analytical, and structured work approach.

- Fluent English skills.

What we look for:

- Some project management experience or familiarity working in larger, multidisciplinary teams.

- Global and inclusive mindset.

- Customer service, solution, and quality-oriented attitude.

- Flexibility in approaching different user groups/profiles.

- Ability to prioritize workload and meet strict deadlines.

- Experience in a reporting and analysis role within EY is beneficial.

- Capability to work effectively in a virtual environment across multiple time zones.

- Ability to work autonomously with direction and supervision from a senior BA.

- Understanding of data sources, structures, data model, and technical solutions is beneficial.

- Appreciation and respect for varying cultures, both corporate and geographical.

- Team player.

Experience:

- 3 or more years of experience in a finance or technical department.

- Some relevant business experience within EY is beneficial.

- High motivation to learn from experienced colleagues.

What we offer:

The R&DA sub-function is a dynamic and truly global delivery network. We support customers in all EY locations and across many functions and Service Lines. In R&DA, you will collaborate with EY teams on exciting projects and work with well-known brands and technologies.

- Continuous learning: Develop the mindset and skills to navigate whatever comes next.

- Success as defined by you: Tools and flexibility to make a meaningful impact, your way.

- Transformative leadership: Insights, coaching, and confidence to be the leader the world needs.

- Diverse and inclusive culture: Embrace and empower your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people, and society. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.