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Job Title: Senior Business Analyst - Markets Product Line

The opportunity

The Business Analyst (BA) serves as the connection point between the Product Line Lead, Report Advisors, and the technical and Quality Assurance (QA) teams. The BA translates functional requirements into detailed technical specifications, supports the development cycle, and drives functional validation until enhancements and resolved defects are ready to be moved into Production. Additionally, the BA provides end-user support, reviews regular data updates, conducts functional and data-related validations, and sends out communications when necessary.

The Markets product line is focused on business management roles as well as their appropriate Finance and Markets teams with responsibility for organizational entities like Global, Area, Region, Market Segment, Service Line, FOP, Industry, Managed Service, or Alliances responsibilities. Essentials for Markets and Market Segments are the primary reporting tools within this product line, focusing on Global TER, Account Margin, and Sales & Pipeline.

The main responsibility is to manage the continuous enhancement and defect management of the tools and reports as well as ensure smooth operations and timely customer support. The Senior Business Analyst also manages and counsels the BA team within the product line.

Your key responsibilities

- Turn solution designs into requirements (user stories) including acceptance criteria ensuring quality, consistency, ease-of-use, and alignment with overall design principles.

- Facilitate communication between the technical and QA teams as well as the customer-facing Report Advisor roles.

- Identify opportunities to enhance reporting tools and optimize the underlying processes and quality checks.

- Coordinate day-to-day tasks with technical and QA teams based on an agreed roadmap and act as the scrum master in an agile development approach.

- Validate enhancements and resolved defects from both a functional and data accuracy point of view.

- Manage the defect (SNOW) remediation and customer support process.

- Work closely with the QA team to define and manage validation criteria and activities, prioritizing defects to ensure high-quality deliverables.

- Conduct R&DA internal and external User Acceptance Test (UAT) activities.

- Manage relevant supporting tools.

- Coordinate timelines, risks, and roadblocks with the product line lead.

- Support report advisors by providing functional input and support for design and training sessions.

- Maintain close alignment with other product line teams and their solutions to ensure consistency and usability.

- Counsel other BAs in more junior ranks.

Skills and attributes for success

- Very good project management skills and experience; agile/scrum project management is beneficial.

- Good communication and presentation skills with the ability to navigate between functional and technical conversations.

- Understanding of EY's end-to-end processes, critical reporting mechanisms, and key management structures.

- Detailed knowledge of EY's financial business rules, KPIs, and key source systems.

- Experience with user experience design and requirement documentation.

- Familiarity with detailed data and root cause analysis as well as data validation.

- Experience or interest in technical solutions and data analysis, preferably with knowledge of SQL, Power BI, dimensional models, and cubes.

- Solution-oriented with strong problem-solving skills.

- Detail-oriented, analytical, and structured work approach with high-quality and consistency standards.

- Fluent English skills.

What we look for

- Project management skills combined with a global and inclusive mindset.

- Customer service, solution, and quality-oriented individual.

- Creativity in solution design and flexibility in approaching different user groups/profiles.

- Ability to prioritize workload and deliver outputs within strict deadlines.

- Experience in a reporting and analysis role within EY.

- Capability to work effectively in a virtual environment across multiple time zones.

- Ability to work both autonomously and as part of a team with minimal direction and supervision.

- Delegation skills to increase team strengths and decrease costs while meeting deadlines.

- Detailed understanding of data sources, structures, data models, and technical solutions with all business rules applied.

- Appreciation and respect for varying cultures - both corporate and geographical.

- Team player.

Experience

- 5 plus years of experience in a finance or technical department.

- Experience managing a smaller team and counseling team members.

- Relevant business experience within EY would be beneficial.

What we offer

The R&DA sub-function is a dynamic and truly global delivery network. We support customers in all EY locations and across many functions and Service Lines. R&DA colleagues are located in various places around the globe with concentrations in the US, UK, Germany, France, Poland, and India. From accountants and programmers to consultants, change management experts, and data scientists, we offer a wide variety of fulfilling career opportunities that span various disciplines. In the R&DA, you will collaborate with EY teams on exciting projects and work with well-known brands and technologies.

- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.

- Success as defined by you: We'll provide the tools and flexibility to make a meaningful impact in your way.

- Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs.

- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people, and society, while building trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.