**Job Title**: PAS Business Analyst (Functional)

**Company**: EY

**Education**: Bachelor's Degree required; MBA and agile/scrum exposure desirable.

**Experience**:

Minimum 1-3+ years of work experience in a functional/techno-functional role supporting product development and/or client implementation. Preferred experience in Managed Services, Integrated mobility technology, mobility service provider or vendors.

**Company Overview**:

EY is a global leader in Assurance, Tax, Consulting, Strategy and Transaction Services. We develop, implement and integrate our services, solutions, products and people expertise to better serve our clients and build a better working world. The People Advisory Services (PAS) mobility offering is a sub service line of Tax focused on helping clients manage risks, complex compliance, and reporting requirements inherent in deploying a globally mobile workforce.

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network playing a vital role in the delivery of the EY growth strategy. The PAS team at GDS works side-by-side with the firm's partners, clients, various subject matter experts and technology team in developing domain-led, technology enabled services and solutions that enhance value, improve efficiencies, and enable our people, business and clients with disruptive and market leading services and products.

**The Opportunity**:

We are looking for a Staff with expertise in Business Analysis and integration who is keen to work in a fast-paced business, adding value by pragmatically applying their unique skills to help us deliver our strategy in an ever-changing environment.

**Job Description**:

As a business analyst, you will be responsible for analysing and evaluating business processes, identifying areas for improvement, and proposing innovative solutions to enhance organizational efficiency and effectiveness. You will work closely with stakeholders from various teams to understand their needs, gather requirements, and translate them into actionable insights and strategies. Your analytical skills and business acumen will be crucial in driving decision-making and facilitating the successful implementation of projects and initiatives.

**Key Responsibilities**:

- Support on backlog creation for every release.

- Collaborate with business SMEs and product managers to determine operational objectives and gather functional requirements including information/data sources, evaluating output requirements and formats.

- Analyse and evaluate existing processes, systems, and workflows to identify areas for improvement and write specifications and work with SMRs in translating business needs as Business Requirement Documents, construct workflow charts, wireframes, and diagrams to be consumed by the Technology team for solution realization.

- Develop business cases and client specification documents for proposed solutions.

- Work with the development team to design and document business processes, workflows, and system requirements.

- Review user stories to ensure the proposed design/solution meets the business requirement.

- Review the QA test cases and perform Functional and UAT testing.

- Create end-to-end test scripts, create test cases and test plans, training materials, support product testing, bug identification and documentation, conduct UAT training for internal and client teams.

- Acknowledge and analyse feedback received during UAT. Fix data/configuration issues.

- Triaging of feedback with the development team and work with them for implementation/fixing bugs.

- Review change requests/new requirements and conduct GAP and impact analysis.

- Support in preparing learning content like user guides, video tutorials.

- Conduct product demos for internal and external stakeholders including preparation of presentation materials for client pursuits/demos.

- Refresh industrialization materials as products mature.

- Create runbooks for the end state.

- Support client onboarding and configurations during transitions and new client onboarding.

**Skills Requirement**:

- Proven experience as a business analyst or similar role, preferably in a corporate environment or consulting firm.

- Strong working knowledge and understanding of technology tools such as Excel (Advanced), Word, Visio.

- Preferable: IBM Blue works, ADO and MS Project.

- Strong analytical and problem-solving skills, with the ability to interpret complex data and make sound decisions.

- Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.

- Flexibility to adjust to multiple demands, shifting priorities, manage ambiguity and rapid change.

- Cross-cultural awareness and sensitivity with the ability to adapt work styles to interact with both internal and client team members.

- Ability to build and maintain good working relationships across many different functions and organization levels.

- Demonstrated experience in documenting technology/transition steps, writing user stories and test scripts, user journeys/process maps.

**What we offer**:

We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.

- Success, as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.

- Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.

- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

**About