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Manager - Global Payroll Engagements

The opportunity

The Payroll Delivery Manager role provides subject matter expertise, project leadership, and direction to local Payroll operation teams to ensure our Payroll service is fit for purpose. This role offers an opportunity to partner with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives.

Your key responsibilities

- Partner with the Global Payroll engagement teams to drive GDS Payroll delivery initiatives.

- Manage payroll system set-up including data migration and transition.

- Review delivery of payroll processing services, ensuring operational aspects of payroll processing and associated activities (including Build to Gross and Gross to Net, Pay processing and disbursement, overpayment recovery, leave management, and reporting) are accurate, timely, and comply with relevant legislation.

- Review complex payroll data for accuracy, service quality, and data integrity.

- Assist the client in meeting taxation, social security, and other legislative obligations through processing and preparation of returns, reports, forms, and other documentation.

- Provide responsive, accurate client advisory services on payroll matters, resolve difficult inquiries, and implement corrective actions.

- Coach, mentor, train, and coordinate team activities.

- Manage the application and monitoring of the Hub's methodology framework, principles, and delegations.

- Perform ad hoc reporting and other duties as required.

Skills and attributes for success

- Experience in personnel and people management, including supervision and team building.

- Proven ability to work effectively in managing a team and relate effectively with staff at all levels.

- Ability to quickly learn new information, processes, and procedures.

- Proven ability to meet deadlines and resolve problems.

- Experience with Microsoft Office suite, particularly advanced Excel skills.

To qualify for the role, you must have

- Experience in handling end-to-end payroll processing and high-volume payroll.

- Exposure to multi-country payroll in a client service environment.

- Expert numeracy skills, attention to detail, and accuracy.

- Proven ability to communicate clearly and concisely in English, both orally and in writing.

- Experience in payroll and the use of a large ERP system.

Ideally, you’ll also have

- A payroll-related diploma/certificate may be advantageous, but not necessary.

- Prior experience in tax accounting and finance would be beneficial, but not necessary.

- Strong analytical skills.

What we look for

We seek candidates with proven experience in people management and expert-level experience in payroll management.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe.

- Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.

- Success as defined by you: We'll provide the tools and flexibility to make a meaningful impact, your way.

- Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs.

- Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to help create long-term value for clients, people, and society, and to build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.