Job Title: P2P Resolution Accountant

Service Line: Corporate Segment

Role Type: Full-time

Areas of Interest: Accounting/Finance

Location: Hyderabad - Telangana - India

As a P2P Resolution Accountant, you will be responsible for analyzing and resolving AP-related issues. The main goal of this position is to address Accounts Payables matters and independently lead communication with businesses and suppliers to resolve them.

Key Responsibilities:

- Investigate Accounts Payables-related inquiries using different ERP tools.

- Perform analysis and investigation on captured and/or raised issues (invoice/status payment, remittance advices, duplicate payments, incorrect payments, etc.).

- Ensure that issues raised by suppliers and the business team are thoroughly and timely resolved.

- Establish good long-term relationships with businesses and suppliers.

- Ensure that cases are escalated timely and according to the established escalation path based on the contact matrix in place.

- Educate businesses in areas where additional support is needed (preparing one-pagers, work instructions, providing clear guidelines on P2P procedures and P2P tools, and explaining processes in an understandable way).

- Implement improvement ideas and projects.

- Continuously cooperate with other P2P teams (Invoice Processing, Payments, Banking, Reporting) as well as OTC and R2R teams.

Requirements:

- At least 1 year of experience in AP or P2P Departments.

- Good understanding of Accounts Payables processes.

- Fluent in English.

- Strong verbal and written communication skills.

- Experience in customer service will be an asset; a good understanding of customer service principles and practices; ability to handle difficult situations.

- Ability to drive, analyze and implement process improvements.

- Proactive approach, willingness to learn, and share knowledge with others.

Company Perks and Benefits:

- Health Care: Health Insurance for self, immediate family, and parents/in-laws. Accident & Term Life Insurance for all employees.

- Food & Snacks: Free meals & snacks are provided in all shifts.

- Mental Wellbeing: A confidential service providing counseling to maintain emotional & mental well-being.

- Child Care: Partnership with Klay day care, offering CBRE employees a 100% waiver on admission fees. This day school is located in our HYD campus.

- Entertainment: On-floor activities such as chess, carrom board, table tennis, and foosball.

Why CBRE Business Services Organization (BSO):

When you join CBRE Business Services Organization (BSO), you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. Our ambitious growth plan creates space for dynamic colleagues to build a non-linear career path. CBRE Business Services Organization (BSO) fosters a culture of excellence and connected communities where mutual respect is foundational.

About CBRE:

CBRE Business Services Organisation (BSO) is part of CBRE Group, Inc. (NYSE: CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, and the world's largest commercial real estate services and investment firm based on 2022 revenue. The company has approximately 130,000 employees serving clients in more than 100 countries. CBRE offers a diverse range of integrated services, including facilities, transaction, and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services, and development services.