Job Summary The Global Process Owner (GPO) Tax is responsible for leading and managing the end-to-end tax compliance processes for the bank. This includes full accountability for delivering complete, accurate and timely filing of (i) corporate tax returns, (ii) indirect tax returns, and (iii) client tax returns for all entities across the group. The role requires strong leadership, ability to manage complex tax operations, a strong focus on driving innovation, maintaining connectivity with core finance processes, whilst mitigating and managing risk. The Tax GPO will manage a large business process outsourcing team in our finance centre of excellence, overseeing the day-to-day operations of the department, with full accountability for: (i) designing and implementing standardised tax processes and controls, (ii) working with the group’s tax experts to ensure compliance with evolving tax regulations, (iii) managing relationships with third-party service providers for outsourced process steps, and (iv) upskilling the people capability within the team to ensure a future ready workforce that can keep pace with the external tax landscape. This role has full budget responsibility. Standard Chartered has invested significantly in transforming its finance and tax function over the last few years and is well progressed on the journey to implement a new ledger and data store, roll out new finance platforms and system capabilities, and improve data quality and automation to support straight through processing of core process activities. The Tax GPO role will provide the right candidate a great opportunity to take a leading role in shaping and pulling together the transition to the target operating model for tax, leveraging this investment in people, process and systems. This is a great opportunity to lead and shape a key global function that supports efficient compliance process and unlocks tax value for the group. The Tax GPO will work closely with senior finance and tax leadership to align tax processes with the broader finance and business strategy. The successful candidate will be a strategic thinker with exceptional people, process and project management skills, capable of setting the vision for the function of the future, and aligning the organisation to realise that vision. This opportunity will afford the selected candidate with the funding and support required to build a market leading, best-in-class tax process organisation.Key Responsibilities Strategy Lead the long-term vision for the tax compliance function, ensuring sustainability and adaptability in response to changing tax regulations. Develop and execute the tax compliance strategy aligned with the bank’s overall finance and business strategy and evolving risk appetite / landscape. Set and own strategy to deliver the tax target operating model via a fully integrated and automated data capability that support insights and analytics and contains robust data controls. A commercially focused blue-sky thinker with ideas around how to improve the current set up and a track record in driving operational bottom-line value. Business & Stakeholder Management Proven experience influencing at a senior level, a strong understanding of operational functions, managing cross functional teams through transformation across tax processes, systems, and controls. Ensure that tax processes are fully integrated with core finance processes, particularly Record to Report (R2R) and Source to Pay (S2P), to ensure seamless data flow and process efficiency. Act as the face of the Tax process organisation engaging with the tax leadership team, regional tax leads, regional and country CFOs, group and country tax teams, and broader stakeholders. Manage relationship with technology, PSS, and software providers including championing product enhancements, bug fixes, and other backlog prioritisation conversations with vendors. Drive small-scale innovation to enhance operational efficiency, and support large transformation projects aimed at improving the tax compliance function and deliver value opportunities. Define and execute the operating model for first and second line engagement and ensure that this is efficient and effective at managing risk and delivering standardised process capabilities. Conduct regular relationship/service review calls with stakeholders, take feedback, anticipate and understand issues, manage conflict and escalate appropriately for timely resolution. Processes (Data, Infra, Operations & Reporting) End-to-end accountability for and oversight of the tax reporting and data activities required to deliver Direct Tax, Indirect Tax and Client Tax returns within risk appetite. Execute the responsibilities of tax data owner / custodian to ensure effective management of the tax data domain in support of the reporting processes supported by the tax process organisation. Define and deliver the tax data and infrastructure target operating model, including full DQMS implementation, data quality enhancements and improved governance. Act as business application owner for all tax applications and ensure all key technology and other risks are appropriately reviewed and considered. Continuous process re-engineering and enhancement to ensure tax reporting processes are lean, standardised and automated, with appropriate risk MI produced to risk framework owners. Centralise process support for all markets with the tax process organisation and leverage the scale to develop industry best in class tax reporting and compliance process capabilities. Create transparency around health of the process, blockers, impediments, dependencies, and value delivery via fit for purpose business and delivery metrics. End-to-end ownership of the reporting run plan including agreeing dates, negotiating handshakes for dependencies and agreeing pre-defined escalation matrix are in place and followed. Work closely with R2R, R2P and other Finance GPMs to ensure tax processes are integrated into the broader finance process universe with clear R&R and hand-offs clearly defined. Develop and implement a robust risk and control framework for all tax reporting activities, which is compliance with enhanced UK SOX requirements.People and Talent Lead a team of over 100 covering the delivery of various data and reporting activities spanning client tax, direct tax, and indirect tax return preparation and filing. Champion and act as a role model of the Group’s values and culture. Lead by example and set the tone and expectations for the team to work collaboratively across all stakeholders/partners. Be an inspirational people leader who looks for opportunities to grow others, develop talent, give clarity and guidance, drive purpose, and enhance decision quality across the team. Overall responsibility for defining people strategy aligned to the target operating model for tax and ensuring appropriate skilled and qualified candidates are identified and hired. Drive people engagement, diversity, and inclusion, training, and sustainability initiatives for the function to ensure development of a motivated and skilled ‘Future Ready Workforce’. Act as a mentor and champion for emerging talent and senior team members to ensure that their career ambitions are understood and supported (whether within or outside the function). Ensure the design and provision of on-going training & development to the relevant process, change, and country teams to ensure they can operate and interact with reporting process effectively. Mitigate ‘key-man risk’ via hiring diverse talent, creating sufficient backup/cross trainings, maintaining succession plans, and creating opportunities to rotate staff around roles. Lead and support a change mindset, building a culture of client centricity, agility and accountability through engagement, transparency, openness to new ideas, measurement and metrics. Ensure appropriate subject matter expertise in client tax, direct tax and indirect tax to understand the detailed requirements and engage the countries on process and risk. Implement initiatives to upskill the people capability within the tax process organisation, ensuring the team remains agile and responsive to changing demands. Foster a culture of continuous learning, promoting the growth of others and ensuring alignment with the bank’s values and behaviours.Risk Management Ensure robust risk management across all tax processes, identifying and mitigating potential risks related to tax compliance. Work with risk framework owners to identify, define, and monitor new and emerging risks that could impact the data requirements for tax and ensure timely remedial / enhancement actions are taken. Proactively engage with stakeholders across the bank, including senior finance leaders and country CFOs, to manage tax compliance risks and address any regulatory challenges. Engage process and risk control teams upfront in design of process enhancements to ensure both change management and BAU risks are identified and proactively addressed. Maintain strong capabilities in managing operational risks, including compliance with local and global regulations such as UK SOX, Enterprise Risk Management and other risk frameworks. Support the tax function in delivering compliance with emerging tax laws and regulations by bringing in the necessary controls and data elements into the tax data domain. Ensure appropriate classification, protection, use, and quality of data sets within the Tax organisation and manage and maintain up-to-date data dictionaries, lineage, and thresholds. Ensure process operations artefacts, process documentation, change impact assessments, treatment plans, etc are up-to-date and are readily available for an internal/external audit. Ensure consistent focus on data quality management including definition of critical data, tracing lineage, entering into data handshakes, and remediation of data in golden source as required. Maintain a risk register and conduct regular risk reviews to ensure proactive management of potential issues. Escalate critical risks to senior management and relevant risk forums.Governance, Cost, and Headcount Management Ensure effective governance of tax processes, with clear accountability for tax filings and compliance within the relevant jurisdictions. Interface with local regulators in an open and cooperative manner, ensuring full transparency and compliance with regulatory requirements. Regularly report on the status of tax compliance to senior finance leadership, providing insights and recommendations for process improvements and risk mitigation. Oversee the delivery of management information and business reviews that provide strategic insights to fellow executives and help challenge existing processes effectively. Effective cost management - operate within allocated department budget and headcount targets, including delivering efficiencies and meeting stretched targets during the year. Establish a framework to keep good visibility of HC numbers, efficiency saves, budget transfers, unit’s cost actuals/forecasts throughout the year to facilitate effective stakeholder engagement. Design and implement an efficient SLA service and pricing model.Change Management Partner with technology to deliver production fixes and other change requests in a seamless fashion, including designing appropriate test scenarios and test cases. Collaborate with a broad set of stakeholders to ensure the voice of the customer are represented at all stages of the change life cycle (ideation - development - deployment - operation). Work with the Process and Change teams to ensure continuous backlog management, including: expressing Backlog items clearly and in a user story format clear narratives and acceptance criteria on all backlog items regular prioritisation and refinement of the backlog items use of relevant data points to determine the appropriate backlog items use of the relevant change lifecycle tools to plan, track, and manage the backlog items create and maintain a product backlog according to business value/ROI ensure that the Product Backlog is transparent, visible, and understood Ensure regular engagement and management of Process Change, Operational and Delivery Risk for their backlog (and all other relevant Risk requirement). Work with the tax process and change teams to build an empowered, high performing build and maintain capability aligned to the tax target operating model. Participate in all required ceremonies/events to provide early and continuous feedback on backlog items, design, fit-for-purpose solutions, and ongoing prioritisation. Actively remove and/or mitigate functional blockers impacting successful delivery of the product roadmap and/or release/sprint goals. Run annual retrospectives of the tax data processes to capture items to ‘start’, ‘stop’, and ‘continue’ and ensure key learnings are captured and actioned to continually enhance / optimise the process.Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Longview estate. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Tax Leadership Team Finance COO and Finance Operations Management Team Regional CFOs, Country CFOs, and Country Heads of Tax Group Tax Teams Other GPOs / GPMs in GCFO Risk Framework Owners Outsource Partners & AdvisorsSkills and Experience People Leadership & Management Process Design & Execution Transformation & Change Operational Risk Management Data Management, Quality & Governance Communication & Influence Problem Solving & Logic Tax & Accounting Knowledge Innovation & OptimisationQualifications Finance Professionals (Qualified Chartered Accountant) or MBA (Finance) from a reputed institution. Certifications in Tax Program will be an added advantage. 15+ years of relevant Tax reporting/compliance experience (or a similar set of processes with a high level of inherent local variation and technical content) 5+ years of experience in running transformation initiatives for Tax reporting function in a bank (or a similar set of processes with a high level of inherent local variation and technical content)About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple, and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long-termWhat we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing. Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum), and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive well-being support through Unmind, a market-leading digital well-being platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders, and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill, and access to physical, virtual, and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies - everyone feels respected and can realise their full potential.For further information, and to apply, please visit our website via the “Apply” button below.