Capgemini is seeking a highly skilled and detail-oriented Business Analyst I to join our team to work for a top 10 US Insurance Carrier.In this role, you'll be part of a team responsible for overseeing programs and providing strategic support for complex, cross-functional initiatives. You will track and deliver program analytics, propose problem resolution alternatives, and drive solutions focused on improving both the organization and overall experience. Additionally, you'll support process improvement efforts and contribute to solution design. Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.Location: Pune, IndiaResponsibilitiesTrack program and individual initiatives benefits realizationCompile data and conduct root cause analysis for data-driven process improvement recommendationsServe as liaison between operations and IT for impact analysis and support cost-benefit analysisSupport application testing and perform quality reviews on project deliverablesWork independently and in group settings as neededRequirementsTotal Work Experience: Minimum Required: 1-3 years Preferred: 4-6 years Work Experience in This Field: Minimum Required: None Preferred: 1-3 years English Proficiency:Minimum Required: FluentRequired Education: Minimum Required: None Preferred: Bachelor's degree Required Branches of Study: Proficiency in Office 365 Suite (Excel, PowerPoint, Power BI, Rally, Power Apps) Contact center analysis Project and change management experience Additional Preferred Branches of Study: Sizing and impact assessment experience (e.g., FTE impact sizing based on initiatives) Cost-benefit analysis experience Experience with Quickbase, Clarabridge, and/or Speech Analytics tools Other Critical Skills: Analytical Skills: Intermediate Root Cause Analysis: Entry Level Contact Center Analysis: Intermediate Data Storytelling: Intermediate Project & Change Management: Entry Level Cost Benefit Analysis: Intermediate Resourceful and takes initiative Exhibits self-motivation, asks questions Cross team collaboration required Exhibit strong written and verbal communication skills Ability to tell a story with data Software / Tool Skills: Office Suite (Excel, PowerPoint): Intermediate (4-6 years) Power BI: Entry Level (1-3 years) Rally: Entry Level (1-3 years) Quickbase: Entry Level (1-3 years) Work schedule: initial 2-4 weeks must have overlap with leadership in USBenefitsCompetitive compensation and benefits package: Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally renowned group Private Health Insurance Pension Plan Paid Time Off Training & Development Performance Bonus Note: Benefits differ based on employee level.About CapgeminiCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.https://www.capgemini.com/us-en/about-us/who-we-are/