Established in 2018, FC Global Services India LLP(First Citizens India) erstwhile SVB Global Services India LLP, is a leading destination for financial services, technology and innovative solutions. Based in Bengaluru, First Citizens India is an integral part of the enterprise Global Services' division, responsible for delivering business value to its customers and clients in the United States. We have matured significantly over the years, developing deeper domain expertise amongst our highly skilled and developed talent pool. As part of First Citizens BancShares, our India-based teams benefit from the company's over 125-year legacy and strength. We are particularly proud of our strong, relationship-driven culture, which is deeply ingrained in our talented workforce. This is evident across all the key areas of our operations including Technology, Global Operations, Finance, Cybersecurity, Risk & Compliance, and Credit Administration. We have embraced innovation and change, positioning ourselves as a leader in the global banking technology and business services industry. We are seeking talented individuals to join us in our mission of providing well-developed and tailored business solutions.Job Description:About the Job:This role is for a Data Scientist to join the Business Analytics team supporting Sales. This Data Scientist will focus on maintaining Tableau best practices about dashboard creation, administrative functions, user provisioning and security, and data best practices. This is an opportunity to take a relatively new program to new heights as we empower our teams with transparency and solutions to help them achieve their goals. The ideal candidate will:Partner cross-functionally within the Business Analytics team and Sales Operations teams to drive effective business intelligence processes and analyticsMaintain a large Tableau project with thousands of daily active users.Build and enhance business-line-specific Tableau dashboards; providing insights into OKR attainment, KPIs, data lineage questions, and troubleshooting BI tools all in a complex organizational reporting structureDemonstrate critical thinking ability to solve stakeholder analytics needs and provide out-of-the-box solutions to novel problemsUse data science best practices to understand the business impacts, provide data storytelling recommendations, and forecasting resultsDemonstrate strong interpersonal, presentation, and communication skillsEvangelize both data-driven decision-making as well as the capabilities and benefits of the analytics & reporting platform the Business Analytics team offersUnderstanding data security access models and ability to integrate with Tableau user provisioning best practices.Able to deconstruct business problems, identify appropriate analytical solutions to drive insights and actions, and work across teams to deliver themDemonstrated ability to apply business context and critical thinking skills to solve business problemsCross-functional stakeholder management with proven ability to balance the needs and timeliness of multiple stakeholdersStrong visualization and data storytelling skills with a proven ability to create and deploy professional-level dashboards that are easily adopted by your stakeholdersAbility to seamlessly create and integrate analytical insights into the solutions and dashboards you deployWhat You'll Bring:Administrative user functions within the Tableau platform, including group management, user roles, admin features, common troubleshooting, Tableau limitations, et alDevelopment and technical expertise with Tableau productExperience in business analytics and/or data science teams supporting sales and/or relationship management teams for financial services providersStrong background in data science, statistical modeling, and BI toolsExperience working with performance management processesAptitude for framing business questions in analytic terms and translating business requirements into useful datasets and analyses with actionable insightsExperience using and developing reports, metrics, and dashboards with data analytics, data visualization, and presentation tools (e.g., Excel, PowerPoint, SQL, Tableau, Power BI)Experience and Education: 5+ years of experience with a focus on data and analyticsBachelor's degree in a quantitative discipline (e.g., Data Science, Business Analytics, Economics, Mathematics, Statistics)Equal Employment OpportunityFC Global Services India LLP hereinafter referred to as First Citizens India is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive, equitable and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy covers all employment processes such as recruitment, hiring, compensation, benefits, promotions, learning opportunities, and other applicable employment terms for all qualified applicants and employees.