DescriptionCiklum is looking for a Process Optimisation Analyst to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Process Optimisation Analyst, become a part of a cross-functional development team engineering experiences of tomorrow.Responsibilities: Managing the relationships with key business stakeholders at all levels to support identification and delivery of new process re-engineering opportunities Assist with the generation & prioritisation of opportunities across a range of Process Solutions customer groups, driving optimisation of processes through the creation of measurable roadmaps focused on quick wins and short/mid-term implementations Process Diagnostics & Current State Assessments - through stakeholder interviews, improvement workshops, current state process mapping; and the identification of key gaps, improvement areas, and prioritization of recommendations Lead projects independently, and / or in collaboration with other GBS Process Solutions team members, working closely with business SMEs & technical specialists to coordinate the delivery of process re-engineering and automations/process mining dashboards Assessment of automation/process mining scope, business value/cost and accompanying business case Due diligence across risk factors (complexity, business criticality, compliance and regulation) Change management activities to guide/support business readiness for transition to go-live Support adoption and sustainment through embedded change management and user experience Close collaboration with other capability teams within GBS Process Solutions to help define and embed standardised approach for lean mindset/process optimisation - including standards, methodologies, tools and best practices Essential requirements Requirements: Six Sigma or Lean Management Green Belt certified alongside proven experience in the analysis & re-design of complex, multi-function business processes, leveraging recognised business process re-engineering techniques, e.g. Lean Six Sigma, Kaizen Demonstrated experience of leading Medium profile projects / change management activities Strong stakeholder management, influencing & presentation/oral communication skills Energetic and self-motivated Strong analytical skills to be able to discover and interpret business change requirements Strong time management skills with ability to work at pace, handling multiple tasks & projects at one time Thrives in a fast paced and evolving environment and is willing to adapt responsibilities to meet organisational strategic priorities Comfortable with working virtually in a global environment Willingness to undertake some domestic / international travel (as required) Fluency in English Desirable: Significant experience of various related BPM capabilities i.e. Process/Task Mining, Robotics Process Automation, Low Code automation, BPM, workflow tools. Experience and proven results of change projects within the Pharma industry Experience of working in Agile methodology Experience of working globally What`s in it for you? Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About us:India is a strategic growth market for Ciklum.Be a part of a big story created right now. Let's grow our delivery center in India together! Boost your skills and knowledge: create and innovate with like-minded professionals - all of that within a global company with a local spirit and start-up soul. Supported by Recognize Partners and expanding globally, we will engineer the experiences of tomorrow! Be bold, not bored!Interested already? We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.