Company Overview:

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We're counting on your unique voice and perspective to help EY improve continuously. Join us and build an exceptional experience for yourself and a better working world for all.

Function: Finance & Accounting

Role: Manager, Global Managed Services

Opportunity:

The Global Managed Services business at EY is at an inflection point and poised for fast-paced growth across our portfolio of operations and offerings that we take to the market. As a member of the operation team, you will be responsible for leveraging your experience and expertise to create bespoke operations aligned with client objectives and transformation aspirations. Additionally, you will participate in business development activities and support our frontline sales team to effectively engage with target clients from the identification of the business opportunity to setting it up for consistent and predictable delivery.

Your Key Responsibilities:

- Lead and/or manage Finance operations including but not limited to Accounts Payable, Invoice Processing (PO & Non-PO), Query resolution, Supplier communication, AP aging report, and various AP reports.

- Conduct various reporting and analysis as per client requirements.

- Be well-versed with art of possible across delivery dimensions - people, process, technology, and drive automation, operational excellence, and transformation.

- Drive service excellence and transformation in Finance Process (Accounts Payable).

- Support the Managed Services Delivery Team with the transition and establishment of the managed services.

- Create performance reports and various AP reports, and identify improvement opportunities.

- Ensure adherence to client contractual obligations, including monthly MIS reports capturing SLA, KPIs, TAT, and effectiveness metrics like first-time right processing, duplicate invoice payment prevention, etc.

Skills and Attributes for Success:

- Excellent interpersonal skills to rally diverse teams to work collaboratively and effectively.

- Positive attitude to unlearn and relearn new ways of working.

- Ability to understand client goals and connect the dots with respect to EY capabilities, domain expertise, and technology frameworks to solve client challenges.

- Experience in coaching, mentoring, and developing people.

- Experience across the end-to-end Managed Services life cycle.

- Flexibility to work with various EY stakeholders across the world and in different time zones.

To Qualify for the Role, You Must Have:

- Degree in Commerce, Accounting & Finance.

- 10-12 years of relevant industry experience.

- Industry-focused experience in sectors like Energy & Resources and Power & Utility.

- Experience in delivering managed services Finance Operation (Preferred - End to End Accounts Payable):

- Vendor management

- GRN, all types of invoice processing

- Query resolution

- Helpdesk & Vendor communication

- Vendor statement reconciliation

- Creation of various AP reports

- Payment processing

- Passion for problem-solving and assisting clients with complex issues.

- Exposure to PTP tools and accelerators.

- Prior experience with SAP S4, Open Text, MS Office.

- Certification in Lean, Six Sigma etc. will be an added advantage.

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