Lead Product Consultant

Qualification:

- Science / Engineering graduate

Responsibility:

Pre Sales:

- Participate in the pre-sales stage including preparation of marketing materials and collaterals, client calls, demos, proposals, and business development activities to ensure functional expertise.

- Create solutions based on customer needs and review estimates to prepare for RFIs and RFPs.

- Seek opportunities in mining the relationship to provide lasting value to the customer and share the same with the account team.

Product Consulting:

- Analyze and gather all requirements and manage them across the project lifecycle to ensure they are met during delivery.

- Conduct high-level gap analysis/fitment analysis of requirements against the product from the Cognizant portfolio.

- Arrive at possible solution alternatives that factor in gap resolution, impact on related technical areas, acceptability of the solution to the user community, technical feasibility, and efficiency.

- Translate the requirements into product customization requirements.

- Suggest implementation framework and methodology.

- Present the solution, Cognizant capabilities, etc., to the client.

- Provide demos to the customer on the products when required.

Project Management:

- Interact with customers to identify expectations and ensure all customer issues are resolved appropriately.

- Prepare estimation guidelines and review estimates and impact analysis as prepared by the Senior Product Specialist.

- Prepare and track the project plan.

- Perform key project management activities including planning, work allocation and tracking, end-to-end delivery, day-to-day interaction with onsite teams, status reporting, performance reporting, quality assurance activities, etc.

- Maintain documentation such as defect prevention checklists, metrics, etc.

- Work with various track leads to ensure delivery.

- Discuss and resolve feasibility issues with the customer.

Design and Implementation:

- Participate and provide inputs in design and architecture reviews with the technical team.

- Review all deliverables as per the delivery checklist.

- Participate in product configurations.

Testing:

- Provide QA and UAT support from a functional perspective to the Testing team.

Innovation:

- Collate, centralize, and institutionalize all solution enablers developed by individual projects.

- Identify the learning opportunities during the course of the project.

- Identify artifacts that can be reused across multiple projects.

Capability Building:

- Create material for product certifications under guidance.

- Contribute to training sessions.

- Prepare summary and detailed case studies for the project.

Knowledge Management:

- Act as a domain SME, conducting domain-centric sessions/product knowledge sessions within PPS.

- Review KM processes and artifacts to ensure they are updated based on current trends, projects, and consulting engagements.

People Management:

- Analyze team capabilities (SWOT) and allocate work efficiently.

- Resolve conflicts within team members and support team-building activities.

- Provide administrative support.

- Provide inputs on goal setting and performance appraisal of the team.

- Identify skill gaps and training needs as required.

- Provide input into the learning and career plans for team members.

- Mentor team members and nominate them for awards.

- Conduct training through the academy and the induction of new team members.

Must Have Skills:

- Payments Product - Functional

About Us:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world. The Cognizant community comprises a high-caliber team that appreciates and supports one another. Our people uphold an energetic, collaborative, and inclusive workplace where everyone can thrive.

Our Commitment to Diversity and Inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted, and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference and present their current state or government-issued ID during each interview.