Job Title: Manager

Qualifications:

- Bachelor's Degree in Business, IT, Engineering, or other relevant field (Required)

- Advanced Degree in Business (Preferred)

- Tier 1 MBA (Strongly Preferred)

Responsibilities:

Problem and Scope Definition:

- Provide primary support for the formulation of problem statement and definition of scope for assigned area(s).

- Work independently and bring thought leadership to identify the root cause of issues.

- Collaborate with engagement management to define the scope of work within the context of larger projects.

- Construct comprehensive problem statements, including descriptions, those affected, benefits of solving the issue, and implications of not addressing it.

- Support project risk identification and mitigation efforts.

Requirements Gathering:

- Demonstrate exceptional requirement gathering techniques with minimal direction.

- Design, conduct, and facilitate requirements sessions.

- Organize and sequence requirements into a user requirements document.

- Write well-formed, validated requirements and manage changes.

- Use appropriate tools to record, track, and manage requirements.

Business Analysis:

- Review and analyze relevant documentation to understand an organization’s function and capabilities.

- Lead relevant research to support the development of comprehensive solutions.

- Serve as a liaison between stakeholders, demonstrating an understanding of client’s structure, policies, and operations.

- Structure recommendations and supporting data to formulate solid, logical, and understandable business cases.

- Utilize business modeling techniques such as business process modeling, process flow modeling, and data flow modeling.

Engagement Delivery:

- Deliver exceptional engagement delivery support and manage project plans as needed.

- Identify and manage engagement risks for areas of responsibility.

- Develop high-quality deliverables that are "client-ready" the first time.

- Proactively share perspectives and points of view based on experience and expertise.

- Display strong listening and communication skills when interacting with clients and teams.

Engagement Governance:

- Develop governance and communication plans to facilitate smooth project delivery.

- Provide consistent and frequent updates to engagement leads through written and verbal communications.

- Track and escalate project risks and issues effectively.

Thought Leadership:

- Conduct independent research on industry trends to support the shaping of innovative ideas and opinions.

- Actively contribute to the creation of consulting mindshare through articles, whitepapers, and other collaterals via traditional and social media channels.

Business Development:

- Support RFI/RFP responses and other business development opportunities as needed.

Customer Relationship Management:

- Build and maintain trusted relationships with client stakeholders.

- Serve as a "go-to" resource that clients seek for future engagements.

Practice Development:

- Draw conclusions from market/industry trends and client experiences to support the design and build of new go-to-market service offerings.

- Assist in service line development and case study support through the gathering of industry best practices.

Revenue Management:

- Ensure personal utilization targets are achieved by actively seeking new opportunities well before the current engagement ends (if possible).

Knowledge Management:

- Assist in creating client and/or practice-related materials for the knowledge management repository.

People Management:

- Support recruiting efforts for campus candidates through pre-placement discussions.

- Mentor junior associates and actively support their ongoing development.

- Be recognized as a leader among peers.

The Cognizant Community:

We are a high-caliber team that appreciates and supports one another. Our people uphold an energetic, collaborative, and inclusive workplace where everyone can thrive. Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way—we make it happen. We take care of our people, clients, company, communities, and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About Us:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world.

Our Commitment to Diversity and Inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted, and welcomed. Your application and candidacy will not be influenced by race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. Candidates may also be required to present their current state or government-issued ID during each interview.