Job Title: Manager

Qualifications:

- Bachelor's Degree in Business, IT, Engineering, or other relevant field (Required)

- Advanced Degree in Business (Preferred)

- Tier 1 MBA (Strongly Preferred)

Responsibilities:

Problem and Scope Definition:

- Provide primary support for the formulation of problem statements and the definition of scope for assigned areas.

- Work independently to identify the root cause of issues.

- Collaborate with engagement management to define the work scope in the context of larger projects.

- Construct problem statements including problem descriptions, affected parties, benefits, and implications of leaving the problem unsolved.

- Support the identification of project risks and mitigation strategies.

Requirements Gathering:

- Demonstrate exceptional requirement gathering techniques with minimal direction.

- Design, conduct, and facilitate requirements sessions.

- Organize and sequence requirements into a user requirements document.

- Write well-formed, validated requirements and manage changes.

- Use appropriate tools to record, track, and manage requirements.

Business Analysis:

- Review and analyze relevant documentation to understand an organization's function and capabilities.

- Conduct research to develop comprehensive solutions.

- Serve as a liaison between stakeholders by understanding the client's structure, policies, and operations.

- Structure recommendations and supporting data to formulate solid, logical, and understandable business cases.

- Utilize appropriate business modeling techniques to represent and graphically depict activities, processes, and data, including business process modeling, process flow modeling, and data flow modeling.

Engagement Delivery:

- Deliver exceptional engagement support.

- Develop and manage project plans as needed.

- Identify and manage engagement risks within the area of responsibility.

- Develop high-quality deliverables that are "client-ready" on the first attempt.

- Share ongoing viewpoints and perspectives based on experience and expertise.

- Exhibit strong listening and communication skills when interacting with clients and teams.

Engagement Governance:

- Develop governance and communication plans to facilitate smooth project delivery.

- Provide engagement leads with frequent updates through written and verbal communications.

- Track and escalate project risks and issues effectively.

Thought Leadership:

- Independently research industry trends to support innovative ideas and opinions.

- Contribute to the research, development, and authoring of consulting materials, such as articles and whitepapers.

Business Development:

- Support RFI/RFP responses and other business development opportunities as needed.

Customer Relationship Management:

- Build and maintain trusted relationships with client stakeholders.

- Be recognized as a go-to resource that clients want to bring back for future engagements.

Practice Development:

- Draw conclusions from market/industry trends and client experiences to design and build new service offerings.

- Support service line development and case studies by gathering industry best practices.

Revenue Management:

- Ensure personal utilization targets are achieved by working standard hours and seeking new opportunities ahead of the current engagement’s end.

Knowledge Management:

- Assist in creating client and practice-related materials to contribute to Cognizant's knowledge management repository.

People Management:

- Support recruitment for campus candidates through pre-placement discussions.

- Help onboard and mentor junior associates, supporting their ongoing development.

- Be recognized as a leader among peers.

About Us:

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world.

Commitment to Diversity and Inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity, and values inclusion. We nurture a community where everyone feels heard, accepted, and welcome.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.