Project Role : Business AnalystProject Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Microsoft Dynamics CRM TechnicalGood to have skills : NAMinimum 5 year(s) of experience is requiredEducational Qualification : Should be a GraduateSummary: As a Business Analyst with expertise in Microsoft Dynamics CRM Technical, you will be responsible for analyzing an organization and designing its processes and systems, assessing the business model and its integration with technology. Your typical day will involve researching, gathering, and synthesizing information to assess the current state, identify customer requirements, and define the future state and/or business solution. Roles & Responsibilities: - Collaborate with cross-functional teams to identify business requirements and translate them into technical specifications for Microsoft Dynamics CRM Technical solutions.- Design and implement Microsoft Dynamics CRM Technical solutions, including customizations, configurations, and integrations with other systems.- Conduct testing and quality assurance activities to ensure that Microsoft Dynamics CRM Technical solutions meet business requirements and are free of defects.- Provide technical support and troubleshooting for Microsoft Dynamics CRM Technical solutions, including investigating and resolving issues and providing guidance to end-users. Professional & Technical Skills: - Must To Have Skills: Expertise in Microsoft Dynamics CRM Technical.- Good To Have Skills: Knowledge of other CRM systems such as Salesforce or Oracle CRM.- Experience in designing and implementing Microsoft Dynamics CRM Technical solutions, including customizations, configurations, and integrations with other systems.- Strong understanding of Microsoft Dynamics CRM Technical architecture and data model.- Experience in conducting testing and quality assurance activities for Microsoft Dynamics CRM Technical solutions.- Excellent problem-solving and troubleshooting skills.- Strong communication and collaboration skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Microsoft Dynamics CRM Technical.- The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering impactful Microsoft Dynamics CRM Technical solutions.- This position is based at our Chennai office.Should be a GraduateEqual Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.