Job Description – Associate 2

Who we are looking for

This role is responsible for managing the Income Processing and review for clients within the Middle office accounting processing. The team provides a vital role in the Corporate Action / Income processing value stream which captures and processes all dividends, interest, and tax-related events in various markets across clients. There is a high degree of risk associated with this position, and risk management skills are critical. The role is based out of Hyderabad, Telangana, and is responsible for the APAC, EMEA, and US markets, working closely with our global teams/sites.

Why this role is important to us

The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As a Corporate Actions/ Income processing associate you will:

- Operate providing support and control over complex and time-critical corporate action events (Mandatory & Voluntary) – All Income / Interest-related processing into accounting systems.

- Timely and accurate processing of all dividends, income event types in accordance with client requirements and operational procedures.

- Ensure all Corporate Actions & Income setups, instructions, and payments are processed while meeting standards established by the Bank and the team’s procedures.

- Provide accurate and detailed information to clients pertaining to Corporate Actions and Income events. Guarantees the support of clients and other relevant stakeholders during the process with timely client responses.

- Develop & build knowledge of existing markets, their changes and financial instruments by making regular use of various information sources (Market Updates, Client Updates, market announcements, among others to be on top of the processing for clients).

- Research plus review more complicated Income events using database systems, ensuring timely resolution and coordination with various teams, custodians, brokers, etc.

- Prioritize your workload and ensure daily tasks are completed within the stipulated SLA.

- Perform intra-day checks and EOD checks for the actions completed or pending and escalate any challenges according to established procedures and matrix.

- Communicate with internal and external parties to provide corporate action/ Income information and relevant deadlines.

- Ensure effective risk management by assisting with end-of-day management reporting and ensuring timely escalation and resolution of pertinent issues.

- Work towards becoming a subject matter expert and support on projects and initiatives aimed at improving the corporate action Income, dividend, Interest.

- Conduct required testing, analyze results, and introduce enhancements to the production environment while updating procedures.

- Process and/or resolve complex issues such as instruction discrepancies, cash and stock reconciliation, and timely exception resolution as assigned.

- Assist and coordinate procedural changes to the current process and deliver effective client service.

- Ensure client and internal operational team inquiries are resolved and escalated as needed, reviewing aged inquiries to ensure timely resolution in accordance with Standard Operating Procedures.

- Work effectively as a team member and independently.

- Work towards becoming proficient in all areas of the job.

- Typically works with moderate guidance, accountable for individual results and impact on the work group.

- Demonstrate understanding of State Street’s Risk Excellence principles and support the Risk Sensing function by identifying and documenting areas of potential risk, and advocate solutions.

- During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and reporting and/or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures.

Preferable Requirements of the role:

- Good knowledge of Mutual funds, Equity, and fixed income products and working of the Capital market.

- In-depth knowledge of Corporate Actions, Asset servicing, Incomes, Transaction processing, reconciliation, etc.

- Relevant experience in Market Value Reconciliation, Expense Accounting postings, including Management Fee, Admin Fee and Incentive Fee, Dividend Accrual Reconciliation, Bond Coupon Accrual Reconciliation.

- Exposure to trading instruments like Equities, Options, Bonds, Futures, Spots and Forwards, Bank Debts.

- Hands-on experience in using Bloomberg Terminal for searching information on Corporate Actions, verifying coupon accruals for bonds, and Price for securities.

- Exposure to Accounting services of a Custodian Bank.

What we value

These skills will help you succeed in this role:

- Understanding of the financial services industry.

- Understanding of Custody Banking.

- Knowledge of basic financial instruments.

- Proficiency in Microsoft Office Package.

- Strong communication and inter-personal skills essential.

- Acts collaboratively.

- Willingness to learn.

- Eye to detail.

- Team player.

- Idea generator.

- Demonstrates ability to work accurately and meet daily deadlines.

Education & Preferred Qualifications

- Bachelor’s degree or equivalent industry-recognized qualification.

- 1-3 years’ experience in financial services.

Additional requirements: None