Job Description

Background:

State Street has established a Global Billing Function under Controllership, responsible for client billing setup and invoicing across all business lines and geographies globally. The organization combines all groups performing these activities and includes centers in State Street Shared Service locations in Poland, India, and China. The Billing Organization owns aspects of business-as-usual activities within billing areas and drives process improvements and automation.

Basic Purpose of Job:

The Client Set-up SME provides subject matter knowledge and issues and escalation management in the assigned area of client billing and invoice creation. The candidate develops a thorough understanding of State Street’s business practices to effectively perform independent, complex platform configuration, data collection, and analysis. Reporting to the Finance CoE Manager, the officer will be assigned to the Billing COE, working remotely alongside in-market team members to close a multitude of activities associated with client invoice generation and analytics of the assigned business units (BU). This role will also be involved in process re-engineering, standardization, and automation efforts.

Responsibilities:

Business As Usual (BAU) Activities:

- General responsibility for all operational Client Setup activities

- End-to-end responsibility for a major group of the billing process: Setup team activities

- Oversee and manage the Global Billing Setup team to achieve global consistency and effectiveness in controls; accurate, quality work; and transparency into activities and results.

- Maintain a robust control environment: process controls, process oversight, and process governance responsibility

- Develop the team to adopt an “owner’s mindset,” work independently, and effectively manage timelines

- Manage resources to assist with ad-hoc projects

- Measure progress toward goals and evaluate productivity and team efficiency. Review and assess regularly with team members and management.

- May serve as a subject matter expert on particular billing-related issues

- Coach the team and gather feedback for performance appraisals

Process Re-Engineering, Standardization, and Automation:

- Assist with the process re-engineering, standardization, and automation efforts for invoicing

- Responsible for ongoing process improvements

Expectations:

- Bachelor’s/Master’s Degree in Finance, CPA Qualified with a minimum of 8 to 12 years working with invoices in a global billing function at a large financial services institution.

- Knowledge of various services and industry trends of billing methods for services like custody services, sub-custodian, trust services, and out-of-pocket expense billing, asset management, etc.

- Experience in building and maintaining a strong control environment (risk excellence, SOX, RCSA controls, etc.), establishing policies, procedures, and strong internal controls.

- Demonstrated leadership in improving/building-out the invoice function for multiple geographies and business areas

- Experience assisting with re-engineering processes and driving similar centralization of end-to-end activities for major financial institutions

Skills Required:

- Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advanced levels of Excel (pivot tables, formulas, excel workbook maintenance best practices)

- Knowledge of billing systems

- Conceptual understanding of company-wide financial architecture (GL, sub-GL technology, specialized tools) applicable to the above process groups

- Independent decision-making capabilities, demonstrated thought leadership

- Pride of ownership with the ability to deliver high-quality results timely

- Self-motivated, self-assured, and self-managed

- Strong analytical skills and ability to analyze and summarize complex financial transactions

- Strong attention to detail

- Problem-solving skills

- Highly organized with the ability to multi-task and work under high-pressure deadlines

- Team Management

- Must be able to work in a fast-paced environment

For further information, and to apply, please visit our website via the “Apply” button below.