About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Major Duties:

- Solves complex problems and takes a new perspective on existing solutions.

- Exercises judgment based on the analysis of multiple sources of information.

- Impacts a range of client, operational, project, or service activities within own team and other related teams.

- Identifies and implements process improvements.

- Works within broad guidelines and policies.

- Independently manages client relationships of varying complexity, including evaluating and responding to client inquiries, determining service requirements, providing training, producing client reporting, and helping clients interpret financial metrics.

- Regularly interfaces with senior staff at Northern Trust and/or client offices, with minimal oversight.

- Provides leadership to internal IRAS, operations, and client servicing partners to resolve client issues and requests.

- Provides data quality oversight, assists with prioritization of work, and offers mentorship to less tenured team members.

- Leads client projects and provides solutions to client requests.

- Assists management with strategic projects and initiatives.

Knowledge:

- Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.

- Applies best practices and understands how own area integrates with others.

- Is aware of the competition and the factors that differentiate them in the market.

- Explains difficult or sensitive information and works to build consensus.

- Uses insights into how the IRAS team integrates with other Northern Trust teams within Business Services, C&IS, and Wealth Management to coordinate efforts and resources.

- Expected to use judgment to make decisions without seeking approval.

Experience:

- Acts as a resource for colleagues with less experience.

- May lead small projects with manageable risks and resource requirements.

- Provides formal and informal guidance to less-tenured team members.

- Accountable for own contributions.

- Bachelor’s degree required, preferably in business, finance, technology, or related field.

- 3+ years’ investment analysis or trust-investment-related background, investments operations, client-servicing, or transferable experience from a related field.

- Interest in, or progress towards advanced degree, CFA, CIPM, CAIA, or other investments-related professional designation is a plus.

- Prior client-servicing or sales experience required.

- Effective organizational, written, and verbal client servicing skills.

- Proficiency in Microsoft Office tools, advanced Excel skills preferred.

- Exposure to Northern Trust or third-party financial software is a plus.

- Strong time management and multi-tasking skills.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability embolden us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

Reasonable accommodation:

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements, and together we can achieve greater.

For further information, and to apply, please visit our website via the “Apply” button below.