Project Role : Business AnalystProject Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Microsoft Dynamics CRM TechnicalGood to have skills : NAMinimum 7.5 year(s) of experience is requiredEducational Qualification : 15 years full time educationSummary: As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Research, gather, and synthesize information to contribute to key decisions and solutions. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead process improvement initiatives to enhance efficiency.- Conduct stakeholder meetings to gather requirements and feedback.- Develop and maintain project documentation.- Participate in user acceptance testing and ensure successful implementation. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical.- Strong understanding of CRM systems and their integration with business processes.- Experience in customizing and configuring Microsoft Dynamics CRM.- Knowledge of data migration and integration strategies.- Hands-on experience in troubleshooting and resolving technical issues.- Good To Have Skills: Experience with Azure DevOps for project management. Additional Information: - The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical.- This position is based at our Hyderabad office.- A 15 years full-time education is required.15 years full time educationAbout AccentureWe work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Accenture is committed to providing veteran employment opportunities to our service men and women.